Privacy Policy of Fierolune

Welcome to Fierolune! Our company, P.IVA 06117750874, with registered office in via Giuseppe Terranova n. 37 - 95131 Catania (CT), REA: CT-468628, manages the website https://fierolune.com and is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) of the European Union. This privacy policy explains how we collect, use, disclose and protect your personal data.

1. Information we collect

When you log in or make a purchase at Fierolune, we collect the following types of personal data:

• Identifying data: name, surname, address, telephone number, e-mail.
• Payment Data: credit card details or other financial information provided during the purchase.
• Navigation Data: information about your activity on our site, including the type of device, browser used, IP address and browsing history.
• Other information: any other data provided voluntarily through contact forms or other means.

2. How we use Personal Data

Your personal data are used for various purposes, including:

• Providing Our Services: process and dispatch orders, handle payments and provide customer support.
• Site Improvement: analysing customer behaviour to improve the design and functionality of our website.
• Communication: send notifications about orders, product updates, promotional offers (subject to consent) and answers to questions or requests.
• Security: protect user accounts and prevent fraud or malicious activity.
• Legal Compliance: comply with regulatory and tax obligations.

3. With Whom We Share Personal Data

We only share your personal data with trusted third parties for specific purposes:

• Service Providers: We cooperate with third-party suppliers who handle payments, logistics, marketing and other services.
• Public Authorities: if required by law or in response to a valid government request.
• Mergers or Acquisitions: in the event of a merger, acquisition or sale of assets, your data may be transferred as part of the transaction.

4. International Data Transfers

Your data may be transferred to and processed in countries outside the European Union that may not offer the same level of data protection. We ensure that all transfers are GDPR compliant and implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure or destruction. However, no security system is foolproof and we cannot guarantee absolute data security.

6. Data Retention

We only keep your personal data for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal and tax obligations. Afterwards the data is deleted or anonymised.

7. Your Rights

In accordance with the GDPR, you have the right to:

• Access your personal data: request a copy of the information we keep about you.
• Correct your data: request the correction of inaccurate or incomplete information.
• Delete your data: request the deletion of your personal data (right to be forgotten).
• Limit treatment: request to restrict the use of your data in certain circumstances.
• Oppose treatment: object to the use of your data for marketing or other specific purposes.
• Data portability: request the transfer of your personal data to another data controller.
• File a complaint: If you feel that your rights have not been respected, you can contact the Data Protection Authority.

You can exercise these rights by sending an e-mail to [email protected].

8. Minors

We do not knowingly collect personal information from persons under the age of 16 without the consent of their parents or guardians. If you are under 16 years of age, please do not provide any personal information on our site.

9. Cookies and Similar Technologies

Our site uses cookies and similar technologies to personalise your experience and collect browsing data. You can manage your cookie preferences through your browser settings. See our Cookie Policy for more details.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect legislative or operational changes. We will notify you of any changes by email or notification on the website. The date of last modification will be indicated at the bottom of this page.

11. Contact

For further information on our Privacy Policy or on the processing of your personal data, please contact us at [email protected] or write to us at:

Fierolune S.a.s.
Via Giuseppe Terranova, 37
95131 - Catania (CT)
Italy

Last Updated: 11/09/2024

Thank you for choosing Fierolune. Your privacy is important to us!